Privacy Policy
Last updated: May 16, 2026
Steam King respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you book or receive our cleaning services.
1. Information We Collect
- Name, phone number, email address, and service address you provide when booking
- Service notes or special instructions (e.g., pet allergies)
- Payment information (processed securely through Housecall Pro)
2. How We Use Your Information
- To schedule and perform your carpet cleaning, tile & grout cleaning, pressure washing, or surface cleaning
- To communicate appointment confirmations, reminders, and follow-ups
- To improve our services and respond to your requests
3. Information Sharing
We do not sell your personal information. We only share data with trusted third parties (such as Housecall Pro for booking and payment processing) as necessary to provide our services.
4. Data Security
We use industry-standard security measures to protect your information. Your data is stored securely and only accessed by authorized personnel.
5. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us.
6. Contact Us
Steam King
Phone: (410) 756-0888
Email: Please call or use our booking form for inquiries.
This policy may be updated from time to time. Continued use of our services constitutes acceptance of the updated policy.